Terms of Service

  1. While we endeavor to keep in stock all flowers and vases presented on our website, there will be times when substitutions are necessary, due to stock and availability. Our experienced florists will only substitute flowers/vases of equal or higher value, only when necessary, and keep the style and spirit of the arrangement you see here.
  2. When ordering online, allow a minimum of 24 hour advance notice. If you need rush service, call the shop at (317) 862-1800, and we will do our best to accommodate you.
  3. We will make every effort to accommodate deliveries requested at or before a specific time of day, but we do not guarantee it.
  4. You, as the customer, take full responsibility that the recipient information is complete and correct. If there is a delay in delivery due to incomplete or incorrect recipient information, a refund will NOT be provided.
  5. During extreme weather conditions, we do not guarantee the date or time of delivery. The safety of our drivers is important to us. If a delay is necessary, your delivery will be made as soon as possible and reasonably safe. 
  6. We are unable to cancel or refund any deliveries that are already delivered or are en route for delivery. If you find that you need to cancel an order or change the recipient's address, please call our shop directly at (317) 862-1800 and we will do our best to accommodate you.
  7. We are a small, local business who stays in business by providing gorgeous flowers and excellent delivery service. We endeavor to exceed your expectations in every detail.  If you are unhappy with the products or service of our shoppe, please contact us as soon as possible. If the defect was our fault, we will endeavor to make it right.
  8. We accept the following payment types in our online shop: Visa, MasterCard, Discover Card, PayPal. All charges for orders placed on this website are charged at the time of order, and will appear on your card statement as WANAFLOWER.COM. At our brick and mortar store, we accept Visa, MasterCard, Discover Card, and cash payments.
  9. IN Sales Tax will be charged on all orders.
  10. All content and images on this site are copyright protected originals. All rights reserved.